Your information. Your rights.
By using the Phatbru Chilli website, you agree to these terms.
01 / Privacy
Personal Information
We may collect information you provide when placing an order or contacting us, including your name, contact details, delivery information and order details.
We use this information to:
- process and deliver orders;
- communicate with you;
- provide customer support;
- prevent fraud; and
- meet our legal obligations.
Payments are securely processed by Yoco. Phatbru Chilli does not store your complete card details.
We may share necessary information with service providers such as Yoco and The Courier Guy/PUDO to process payments and deliver orders. We do not sell your personal information.
We take reasonable steps to protect your information and retain it only for as long as reasonably required.
You may request access to, correction or deletion of your personal information by contacting us, subject to applicable law.
02 / Website terms
Website Use
Product descriptions, images, prices and availability may change without notice. We make reasonable efforts to ensure that website information is accurate but may correct genuine errors or cancel and refund affected orders.
All website content, branding and images belong to Phatbru Chilli or their respective owners and may not be copied or used without permission.
This website may contain links to third-party services. Phatbru Chilli is not responsible for their websites, services or privacy practices.
Your use of this website is subject to South African law. Nothing in these terms limits any rights you may have under the Consumer Protection Act, POPIA or other applicable legislation.